2017 Frequently Asked Questions
Something has come up and I can no longer attend. What's your cancellation policy?
Refunds are available any time before 5 pm on Friday, May 19, 2017; a processing fee of between 10% - 25% applies. If you prefer, we are also able to transfer the entire cost of your conference registration to a credit for a Creative Nonfiction online class or to a friend who wishes to attend the conference but has not yet registered. Our complete cancellation policy can be found here.
How do I schedule a one-on-one session with a literary agent?
Consultations can be added to any conference registration option for an additional charge when you select your admission type. After choosing one of the three admission options offered, you will be directed to the product page where you can choose to add a 15- or 30-minute one-on-one consultation by using the drop-down menu on the left side of the page. Once you are ready to check out, select “add to cart” to be taken to the product review page where you can proceed to make your payment.
What should I bring to my consultation?
You can bring anything you like, or nothing at all. You may want to bring a query letter, book proposal, chapter outline, elevator pitch, or list of questions, or you may just want to chat. It is your time, and you may spend it in whatever way will be the most beneficial to you.
Can I choose the agent I will be scheduled with at the conference?
Yes. We will send out an online survey to all conference attendees who have purchased a one-on-one consultation, and you will have the opportunity to choose which agent you would prefer to work with. Please note that we will schedule time with agents on a first-come, first-served basis, and your preferred agent may be booked by the time you register for the conference. The sooner you register for the conference and purchase a one-one-one session, the more likely it will be that you will be scheduled with your preferred agent.
Can I schedule more than one consultation session with an agent?
Yes. If you have already registered for the conference, you can add additional consultations (up to five total per registrant) here.
Where will the conference be held?
The conference will be held in various rooms and auditoriums around Point Park University’s campus. More information about the specific locations, times, and presenters for the break-out sessions and panels will be provided at the registration/book table on the day of the conference. We will also provide a map to help you navigate the campus. Additional information about the venue is available here.
I need to arrive to the conference late or leave the conference early. Is that ok?
Of course. If you arrive too late to check in during registration, head to the Creative Nonfiction book table in room 200 of Point Park’s Lawrence Hall building, at 212 Wood Street. A volunteer with have information about the conference schedule and directions that will help you find your way around Point Park’s campus.
I've registered for the conference but would like to connect with other attendees prior, during, and even after the event. Is that possible?
We have created a Facebook group where attendees are welcome to discuss travel and housing logistics, conference happenings, or even to coordinate extracurriculars for their weekend trips to Pittsburgh.
In addition, we have created a hashtag (#cnfwc17) that attendees can use for discussion on Twitter, Facebook, and Instagram, and which can also be used during the conference weekend to share updates about the conference experience.
I’m a student who has registered for the conference. Where do I go?
We will have a special registration table for students. You must present a current student ID to be allowed into the conference. If you purchased the wrong admission pass by mistake, or if you cannot provide a current student ID, then you will be asked to pay the difference for the general admission price.
I registered for the conference; do I need to pay extra for the keynote discussion?
The keynote discussion is included in the price of the conference admission.
Do I need to be registered for the conference to attend the keynote discussion and reception?
No. Tickets for the keynote discussion only are $15, or $7 for students, and can be purchased here.
Is Point Park’s campus fully accessible?
Yes, Point Park’s campus is equipped with ramped sidewalks on each block, as well as Accessible Pedestrian Signals (APS) to help people safely cross the heavily trafficked streets. Elevator access is available in every building and automatic doors can be found at all main entrances of the buildings where conference events will be held. For more questions or for further accommodations, please contact our events manager, Lauren Boehm, at boehm[at]creativenonfiction.org.
Is there a specific parking garage or reserved parking for the conference?
Unfortunately, no. Point Park’s campus does not currently have a specific or reserved parking garage. However, there is metered street parking available during certain times of the day as well as several parking garages that are located on or around Point Park’s campus. Additionally, Point Park’s spring semester will be over and most of the students will have already left for the summer, so parking should be in abundance. For information about parking and traveling around the city, please click here.
Are there hotels located near the conference venue?
Yes, there are several hotels located in the downtown Pittsburgh area, within a short walking distance of the conference venue. For more information or suggestions for where to stay, visit this page.
Questions? Contact our Events Manager, Lauren Boehm, at firstname.lastname@example.org.